---
title: Proven Results - Campus Benefits
description: Discover Campus Benefits' award-winning service model and the Happiness Score that elevates employee satisfaction and streamlines support through our dedicated Service Hub team.
---

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# Proven Results

### Together We’re US!

## Over the years, Campus Benefits has designed innovative products and delivered exceptional service to the public sector market place. Welcome to the Service Hub!

## Proven Results

The Happiness Score is administered by one of the best Customer Service ranking organizations in the industry.  Each year this organization reviews their client base and determines the top 25 companies in Customer Service.  **They selected Campus Benefits to be the #1 company in the B2B category!** This award is a testament to the distinguished service model offered by the entire team.

 Last updated 12/03/2024 11:19:14 AM

#### What is the Happiness Score?

The Campus Benefits Happiness Score is by far one of our distinguishing factors. This is our cumulative customer satisfaction score rating displaying the level of service Campus Benefits provides every employee. This enables Campus Benefits to continuously improve the way each client is taken care of and provides the level of service you want and deserve for your employees.

#### Why is the Happiness Score important?

- Provides real-time reporting to employers on closed, pending, and active employee requests/needs.
- Measures service trends, frequently asked questions, and productivity.
- Obtains instant employee satisfaction comments.
- More efficiently guides requests to the appropriate Service Team Member via work flows.

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## Real-time service, proven results

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## Everyone touts great Customer Service. At Campus Benefits, we have the proven results.

![image](https://campusbenefits.com/hubfs/image.png)

## One Email - One Phone Number

The Campus Benefits Service Hub is a dedicated team for you and your employees. As the primary point of contact for your employees throughout the year, this team can assist with life event changes, benefits questions, offer individual claims assistance, and any additional benefits needs your employees may incur.  
Our Service Hub platform is designed for our team to perform as your client/carrier liaison. The service team can track various trends with request such as benefits terminology, claim status, life event changes, employee eligibility and COBRA. The gathering of information can be used to modify mid-year adjustments if needed and/or plan alternatives for future plan years.

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Campus Benefits is a full-service employee benefits brokerage/consulting and compliance firm serving the educational systems and public entities across the southeast. Focused on delivering innovative solutions and services in an ever-changing world to create industry leading employee benefits’ programs and providing a measurable results-based service plan.

#### Contact Us

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- [Proven Results](https://campusbenefits.com/see-our-results)

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