The Campus Benefits Service Hub is a dedicated team for you and your employees. As the primary point of contact for your employees throughout the year, this team can assist with life event changes, benefits questions, offer individual claims assistance, and any additional benefits needs your employees may incur. Our Service Hub platform is designed for our team to perform as your client/carrier liaison. The service team can track various trends with request such as benefits terminology, claim status, life event changes, employee eligibility and COBRA. The gathering of information can be used to modify mid-year adjustments if needed and/or plan alternatives for future plan years.